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Data labeling and evaluation platform powering enterprise and frontier AI models
Scale AI is an enterprise data platform that supplies labeled data, RLHF (reinforcement learning from human feedback) and evaluation services for AI teams. Its customers include frontier model labs, enterprises and the US government. Pricing is quote-based and aimed at organizations, not individuals.
Scale AI (Scale AI, Inc., founded 2016) combines software with a global workforce of contractors to label data at scale. Beyond raw labeling, Scale runs Scale Data Engine and Scale Donovan, an AI decision tool for defense and government. It also operates Scale Evaluation, which benchmarks models with human experts in domains like law, medicine and coding.
It is for enterprises and labs with budget and volume, not indie developers. There is no self-serve free tier worth using, contracts are negotiated, and lead times for specialized expert work can run weeks. For small teams, open-source labeling tools plus in-house annotators are cheaper.