Glean is an AI-powered workspace assistant designed to solve the “lost document” problem in modern workplaces. By indexing every piece of data across a company’s cloud tools, Glean provides employees with a single, highly intuitive search box and conversational AI chatbot that finds files, notes, chats, and internal experts instantly.

Product Features

• Unified Workplace Search: Queries Slack, Gmail, Google Drive, Notion, Jira, GitHub, and 100+ other SaaS tools at once.
• Workspace AI Chat: Answers enterprise questions by compiling scattered information from internal chats and wikis safely.
• Organization Charts & Experts: Identifies which team members are primary contributors to specific projects or subject matters.

Product Characteristics

• Strict Security & Permissions: Respects existing corporate access levels—employees only see search results they are authorized to access.
• Context-Aware Search Ranking: Tailors search results to the user’s specific department, team role, and ongoing projects.
• SOC2 & HIPAA Compliant: Meets the highest level of enterprise data privacy and safety requirements.

Application Scenarios

• New Hire Onboarding: Helping new employees find answers, project briefs, and training materials without constantly messaging colleagues.
• Internal Fact Retrieval: Finding outdated or scattered API keys, customer feedback forms, or technical product manuals.
• Cross-Departmental Projects: Bringing together files from Drive and conversations from Slack to get a holistic view of active projects.