Open your chatbot in the Chatbase dashboard and go to the ‘Embed’ or ‘Share’ section. You will see a small snippet of JavaScript code that loads the chat widget on your page.

For WordPress, simply paste the embed script into the header of your theme using a plugin like a code snippets tool. For Shopify, add the script to the theme’s layout file. Chatbase also offers one-click integrations for many popular website builders.

Customize how the widget looks before embedding. You can change the button color, welcome message, position on the screen and even set rules for when it appears, such as after a visitor has been on the page for 10 seconds.

Test the widget on a staging page first to make sure it loads correctly and does not slow down your site. The script is lightweight and works on both desktop and mobile.

After embedding, monitor conversations in your Chatbase analytics dashboard. Use the insights to spot frequently asked questions and improve your bot’s answers. With the widget live, your website now offers instant, accurate support around the clock.

Based on trending questions from Quora.

First, sign up for a Chatbase account and click ‘Create a chatbot’. Then upload your source material: PDFs, DOCX files, your website URL or a text knowledge base. The platform processes these documents and trains your bot to answer questions using only that information.

Next, configure the bot’s behavior. Set a system prompt that defines its tone and role, add instructions for how it should handle common questions, and upload a welcome message so visitors know it is an AI assistant.

Test your bot in the built-in preview by asking typical customer questions, such as ‘What are your shipping options?’ or ‘How do I reset my password?’. If any answer is wrong or vague, improve it by adding more documents or editing the system prompt.

Use the visual flow builder to design multi-step conversations for tasks like qualifying leads or collecting order details. This makes your Chatbase bot feel genuinely helpful rather than robotic.

Finally, publish. Embed the chat widget on your website with one line of code, connect it to Slack, or share a direct link. With Chatbase, a working customer-service bot that saves your team hours every week is only minutes away.

Based on trending questions from Quora.