How to Use Granola for Sales Call Notes
Sales notes are only useful if they keep the prospect's exact words. Here is how to set up Granola for discovery and follow-up calls.
The AI notepad that blends your typed notes with what was actually said
Granola 2 is a Mac and Windows AI notepad that records your meeting audio and enhances the notes you type with what was actually said. It has a free tier; the Business plan costs $18 per user per month.
Most meeting tools join your call as a visible bot. Granola doesn’t. It captures system audio locally on your machine, so nobody on the call sees an extra participant.
The second version adds cross-meeting memory. Instead of isolated summaries, it can pull context from earlier calls — “what did we decide about pricing last Tuesday” — and fold it into the current note.
Granola respects that meetings are for humans, not for bots that make everyone self-conscious. Because you still type your own notes, the output reads like you wrote it, not like a machine dumped a transcript. The memory feature is what makes v2 worth upgrading for anyone in recurring calls.
Where it stumbles: no mobile app parity, and it leans on desktop audio capture, so phone-only meetings are awkward. If your team lives in Google Meet on Chromebooks, look elsewhere.