Guru is enterprise knowledge management that shows up where people already work. Answers live as short “cards,” each owned by a named verifier, and appear as suggestions inside Slack, Teams, Chrome and your support tools. It’s free for up to 3 users, with paid plans from roughly $15 per user monthly.
What is Guru?
Guru is knowledge management software from Guru that stores answers as verified cards.
It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.
Guru is knowledge management software from Guru that stores answers as verified cards.It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.
Guru is knowledge management software from Guru that stores answers as verified cards.It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.
Where it falls short: per-user pricing gets expensive fast for a 200-person company. If your knowledge is mostly long-form documentation for customers rather than short internal answers, a docs platform is a better fit. And unless someone actually owns verification, the cards go stale just like a wiki — the tool enforces visibility, not discipline.
Quick Summary
Guru is knowledge management software from Guru that stores answers as verified cards.It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.
Free covers up to 3 users with core card creation and the browser extension. Paid tiers start near $15 per user per month, and the company reports a range that goes above $30 at higher tiers with AI and analytics features.
Where it falls short: per-user pricing gets expensive fast for a 200-person company. If your knowledge is mostly long-form documentation for customers rather than short internal answers, a docs platform is a better fit. And unless someone actually owns verification, the cards go stale just like a wiki — the tool enforces visibility, not discipline.
Quick Summary
Guru is knowledge management software from Guru that stores answers as verified cards.It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.Sales teams pulling the current pricing and objection handling mid-call.
Onboarding new hires with short, owned answers instead of a 60-page PDF.Ops teams keeping process steps current across departments.Reducing repeat questions in Slack channels.
Is Guru free?
Free covers up to 3 users with core card creation and the browser extension. Paid tiers start near $15 per user per month, and the company reports a range that goes above $30 at higher tiers with AI and analytics features.
Where it falls short: per-user pricing gets expensive fast for a 200-person company. If your knowledge is mostly long-form documentation for customers rather than short internal answers, a docs platform is a better fit. And unless someone actually owns verification, the cards go stale just like a wiki — the tool enforces visibility, not discipline.
Quick Summary
Guru is knowledge management software from Guru that stores answers as verified cards.It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.Support agents answering policy questions without pinging a manager.
Sales teams pulling the current pricing and objection handling mid-call.Onboarding new hires with short, owned answers instead of a 60-page PDF.Ops teams keeping process steps current across departments.Reducing repeat questions in Slack channels.
Is Guru free?
Free covers up to 3 users with core card creation and the browser extension. Paid tiers start near $15 per user per month, and the company reports a range that goes above $30 at higher tiers with AI and analytics features.
Where it falls short: per-user pricing gets expensive fast for a 200-person company. If your knowledge is mostly long-form documentation for customers rather than short internal answers, a docs platform is a better fit. And unless someone actually owns verification, the cards go stale just like a wiki — the tool enforces visibility, not discipline.
Quick Summary
Guru is knowledge management software from Guru that stores answers as verified cards.It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.
Support agents answering policy questions without pinging a manager.Sales teams pulling the current pricing and objection handling mid-call.Onboarding new hires with short, owned answers instead of a 60-page PDF.Ops teams keeping process steps current across departments.Reducing repeat questions in Slack channels.
Is Guru free?
Free covers up to 3 users with core card creation and the browser extension. Paid tiers start near $15 per user per month, and the company reports a range that goes above $30 at higher tiers with AI and analytics features.
Where it falls short: per-user pricing gets expensive fast for a 200-person company. If your knowledge is mostly long-form documentation for customers rather than short internal answers, a docs platform is a better fit. And unless someone actually owns verification, the cards go stale just like a wiki — the tool enforces visibility, not discipline.
Quick Summary
Guru is knowledge management software from Guru that stores answers as verified cards.It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.
Support agents answering policy questions without pinging a manager.Sales teams pulling the current pricing and objection handling mid-call.Onboarding new hires with short, owned answers instead of a 60-page PDF.Ops teams keeping process steps current across departments.Reducing repeat questions in Slack channels.
Is Guru free?
Free covers up to 3 users with core card creation and the browser extension. Paid tiers start near $15 per user per month, and the company reports a range that goes above $30 at higher tiers with AI and analytics features.
Where it falls short: per-user pricing gets expensive fast for a 200-person company. If your knowledge is mostly long-form documentation for customers rather than short internal answers, a docs platform is a better fit. And unless someone actually owns verification, the cards go stale just like a wiki — the tool enforces visibility, not discipline.
Quick Summary
Guru is knowledge management software from Guru that stores answers as verified cards.It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.
The verification model is the differentiator; staleness is a feature, not a bug you discover later.Card-level permissions keep HR or pricing notes out of general view.Works alongside existing tools rather than requiring a migration.
What is Guru used for?
Support agents answering policy questions without pinging a manager.Sales teams pulling the current pricing and objection handling mid-call.Onboarding new hires with short, owned answers instead of a 60-page PDF.Ops teams keeping process steps current across departments.Reducing repeat questions in Slack channels.
Is Guru free?
Free covers up to 3 users with core card creation and the browser extension. Paid tiers start near $15 per user per month, and the company reports a range that goes above $30 at higher tiers with AI and analytics features.
Where it falls short: per-user pricing gets expensive fast for a 200-person company. If your knowledge is mostly long-form documentation for customers rather than short internal answers, a docs platform is a better fit. And unless someone actually owns verification, the cards go stale just like a wiki — the tool enforces visibility, not discipline.
Quick Summary
Guru is knowledge management software from Guru that stores answers as verified cards.It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.
The verification model is the differentiator; staleness is a feature, not a bug you discover later.Card-level permissions keep HR or pricing notes out of general view.Works alongside existing tools rather than requiring a migration.
What is Guru used for?
Support agents answering policy questions without pinging a manager.Sales teams pulling the current pricing and objection handling mid-call.Onboarding new hires with short, owned answers instead of a 60-page PDF.Ops teams keeping process steps current across departments.Reducing repeat questions in Slack channels.
Is Guru free?
Free covers up to 3 users with core card creation and the browser extension. Paid tiers start near $15 per user per month, and the company reports a range that goes above $30 at higher tiers with AI and analytics features.
Where it falls short: per-user pricing gets expensive fast for a 200-person company. If your knowledge is mostly long-form documentation for customers rather than short internal answers, a docs platform is a better fit. And unless someone actually owns verification, the cards go stale just like a wiki — the tool enforces visibility, not discipline.
Quick Summary
Guru is knowledge management software from Guru that stores answers as verified cards.It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.Slack and Teams integration. Ask a question in a channel and Guru replies with the matching card and a link.
Analytics. Shows what people searched for and found nothing — your documentation gap list.
Product highlights
The verification model is the differentiator; staleness is a feature, not a bug you discover later.Card-level permissions keep HR or pricing notes out of general view.Works alongside existing tools rather than requiring a migration.
What is Guru used for?
Support agents answering policy questions without pinging a manager.Sales teams pulling the current pricing and objection handling mid-call.Onboarding new hires with short, owned answers instead of a 60-page PDF.Ops teams keeping process steps current across departments.Reducing repeat questions in Slack channels.
Is Guru free?
Free covers up to 3 users with core card creation and the browser extension. Paid tiers start near $15 per user per month, and the company reports a range that goes above $30 at higher tiers with AI and analytics features.
Where it falls short: per-user pricing gets expensive fast for a 200-person company. If your knowledge is mostly long-form documentation for customers rather than short internal answers, a docs platform is a better fit. And unless someone actually owns verification, the cards go stale just like a wiki — the tool enforces visibility, not discipline.
Quick Summary
Guru is knowledge management software from Guru that stores answers as verified cards.It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.Browser extension suggestions. On a help desk ticket or a CRM record, the extension surfaces relevant cards without a search.
Slack and Teams integration. Ask a question in a channel and Guru replies with the matching card and a link.Analytics. Shows what people searched for and found nothing — your documentation gap list.
Product highlights
The verification model is the differentiator; staleness is a feature, not a bug you discover later.Card-level permissions keep HR or pricing notes out of general view.Works alongside existing tools rather than requiring a migration.
What is Guru used for?
Support agents answering policy questions without pinging a manager.Sales teams pulling the current pricing and objection handling mid-call.Onboarding new hires with short, owned answers instead of a 60-page PDF.Ops teams keeping process steps current across departments.Reducing repeat questions in Slack channels.
Is Guru free?
Free covers up to 3 users with core card creation and the browser extension. Paid tiers start near $15 per user per month, and the company reports a range that goes above $30 at higher tiers with AI and analytics features.
Where it falls short: per-user pricing gets expensive fast for a 200-person company. If your knowledge is mostly long-form documentation for customers rather than short internal answers, a docs platform is a better fit. And unless someone actually owns verification, the cards go stale just like a wiki — the tool enforces visibility, not discipline.
Quick Summary
Guru is knowledge management software from Guru that stores answers as verified cards.It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.Verified cards. Every card has an owner and a verification interval. If nobody re-confirms it, it gets flagged stale instead of quietly rotting.
Browser extension suggestions. On a help desk ticket or a CRM record, the extension surfaces relevant cards without a search.Slack and Teams integration. Ask a question in a channel and Guru replies with the matching card and a link.Analytics. Shows what people searched for and found nothing — your documentation gap list.
Product highlights
The verification model is the differentiator; staleness is a feature, not a bug you discover later.Card-level permissions keep HR or pricing notes out of general view.Works alongside existing tools rather than requiring a migration.
What is Guru used for?
Support agents answering policy questions without pinging a manager.Sales teams pulling the current pricing and objection handling mid-call.Onboarding new hires with short, owned answers instead of a 60-page PDF.Ops teams keeping process steps current across departments.Reducing repeat questions in Slack channels.
Is Guru free?
Free covers up to 3 users with core card creation and the browser extension. Paid tiers start near $15 per user per month, and the company reports a range that goes above $30 at higher tiers with AI and analytics features.
Where it falls short: per-user pricing gets expensive fast for a 200-person company. If your knowledge is mostly long-form documentation for customers rather than short internal answers, a docs platform is a better fit. And unless someone actually owns verification, the cards go stale just like a wiki — the tool enforces visibility, not discipline.
Quick Summary
Guru is knowledge management software from Guru that stores answers as verified cards.It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.
Verified cards. Every card has an owner and a verification interval. If nobody re-confirms it, it gets flagged stale instead of quietly rotting.Browser extension suggestions. On a help desk ticket or a CRM record, the extension surfaces relevant cards without a search.Slack and Teams integration. Ask a question in a channel and Guru replies with the matching card and a link.Analytics. Shows what people searched for and found nothing — your documentation gap list.
Product highlights
The verification model is the differentiator; staleness is a feature, not a bug you discover later.Card-level permissions keep HR or pricing notes out of general view.Works alongside existing tools rather than requiring a migration.
What is Guru used for?
Support agents answering policy questions without pinging a manager.Sales teams pulling the current pricing and objection handling mid-call.Onboarding new hires with short, owned answers instead of a 60-page PDF.Ops teams keeping process steps current across departments.Reducing repeat questions in Slack channels.
Is Guru free?
Free covers up to 3 users with core card creation and the browser extension. Paid tiers start near $15 per user per month, and the company reports a range that goes above $30 at higher tiers with AI and analytics features.
Where it falls short: per-user pricing gets expensive fast for a 200-person company. If your knowledge is mostly long-form documentation for customers rather than short internal answers, a docs platform is a better fit. And unless someone actually owns verification, the cards go stale just like a wiki — the tool enforces visibility, not discipline.
Quick Summary
Guru is knowledge management software from Guru that stores answers as verified cards.It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.
Verified cards. Every card has an owner and a verification interval. If nobody re-confirms it, it gets flagged stale instead of quietly rotting.Browser extension suggestions. On a help desk ticket or a CRM record, the extension surfaces relevant cards without a search.Slack and Teams integration. Ask a question in a channel and Guru replies with the matching card and a link.Analytics. Shows what people searched for and found nothing — your documentation gap list.
Product highlights
The verification model is the differentiator; staleness is a feature, not a bug you discover later.Card-level permissions keep HR or pricing notes out of general view.Works alongside existing tools rather than requiring a migration.
What is Guru used for?
Support agents answering policy questions without pinging a manager.Sales teams pulling the current pricing and objection handling mid-call.Onboarding new hires with short, owned answers instead of a 60-page PDF.Ops teams keeping process steps current across departments.Reducing repeat questions in Slack channels.
Is Guru free?
Free covers up to 3 users with core card creation and the browser extension. Paid tiers start near $15 per user per month, and the company reports a range that goes above $30 at higher tiers with AI and analytics features.
Where it falls short: per-user pricing gets expensive fast for a 200-person company. If your knowledge is mostly long-form documentation for customers rather than short internal answers, a docs platform is a better fit. And unless someone actually owns verification, the cards go stale just like a wiki — the tool enforces visibility, not discipline.
Quick Summary
Guru is knowledge management software from Guru that stores answers as verified cards.It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.
The pitch is blunt: nobody reads the wiki. Guru’s bet is that a 150-word verified card triggered the moment someone types “refund policy” in Slack beats a 4,000-word Notion page nobody updates.
It was built for customer support first — Guru’s early market was Zendesk-heavy teams — and later widened to sales and ops.
Guru product features
Verified cards. Every card has an owner and a verification interval. If nobody re-confirms it, it gets flagged stale instead of quietly rotting.Browser extension suggestions. On a help desk ticket or a CRM record, the extension surfaces relevant cards without a search.Slack and Teams integration. Ask a question in a channel and Guru replies with the matching card and a link.Analytics. Shows what people searched for and found nothing — your documentation gap list.
Product highlights
The verification model is the differentiator; staleness is a feature, not a bug you discover later.Card-level permissions keep HR or pricing notes out of general view.Works alongside existing tools rather than requiring a migration.
What is Guru used for?
Support agents answering policy questions without pinging a manager.Sales teams pulling the current pricing and objection handling mid-call.Onboarding new hires with short, owned answers instead of a 60-page PDF.Ops teams keeping process steps current across departments.Reducing repeat questions in Slack channels.
Is Guru free?
Free covers up to 3 users with core card creation and the browser extension. Paid tiers start near $15 per user per month, and the company reports a range that goes above $30 at higher tiers with AI and analytics features.
Where it falls short: per-user pricing gets expensive fast for a 200-person company. If your knowledge is mostly long-form documentation for customers rather than short internal answers, a docs platform is a better fit. And unless someone actually owns verification, the cards go stale just like a wiki — the tool enforces visibility, not discipline.
Quick Summary
Guru is knowledge management software from Guru that stores answers as verified cards.It is free for up to 3 users; paid plans start around $15 per user per month.Cards surface inside Slack, Teams, Chrome and support tools instead of in a separate wiki.Best for support and sales teams dealing with short factual questions, not long-form customer docs.
