How to Build an AI Customer Support Chatbot from Your Website with SiteGPT
Learn how to train a SiteGPT chatbot on your website content and embed a smart AI support assistant that answers visitors automatically.
SiteGPT Freemium
SiteGPT Review: Build an AI Chatbot from Your Website Content in Minutes
What is SiteGPT?
SiteGPT is an AI chatbot builder that trains a conversational assistant directly on your website, help center articles, PDF files, and documentation. You simply point the platform at your content, and it automatically indexes everything so the bot can answer visitor questions with accurate, source-backed responses.
Unlike generic AI assistants that hallucinate, SiteGPT grounds every answer in your own approved content. The resulting widget can be embedded on your site in seconds, deflecting support tickets, capturing leads, and giving visitors instant answers around the clock.
Product Features
- Train on unlimited sources including web URLs, sitemaps, PDFs and text files.
- Installable chat widget for your website with full branding customization.
- Leads capture mode that collects emails and books meetings directly in chat.
- Supports multiple languages and understands natural follow-up questions.
- Human handoff so complex enquiries smoothly move to your live team.
- Daily automatic re-syncing keeps answers up to date as your content changes.
Product Highlights
- Accurate, citation-backed answers reduce AI hallucinations on your own content.
- No code required: launch a trained chatbot in under ten minutes.
- Flexible pricing with a free plan to preview your trained bot.
- Works for customer support, sales qualification and internal FAQ teams.
Use Cases
- Embed a smart FAQ assistant on an e-commerce storefront to answer shipping and returns questions.
- Deploy a product-docs chatbot inside a SaaS help center to cut support tickets.
- Qualify inbound leads and capture emails before they leave the landing page.
- Give enterprise employees an internal knowledge assistant over policies and HR docs.
- Localize customer service by offering the same trained bot in multiple languages.
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